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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Planning for IM

Although instant messaging (IM) is one of the simplest features offered by Lync Server 2013, it is nonetheless important to plan for the implications of supporting this feature. Decisions around remote users, public users, and federated users influence how the environment is architected and deployed.

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