About the Authors

Online Training Solutions, Inc. (OTSI)

OTSI is a traditional and electronic publishing company specializing in the creation, production, and delivery of computer software training. OTSI publishes the Quick Course® series of computer and business training products. The principals of OTSI are:

Joyce Cox has over 20 years’ experience in writing about and editing technical subjects for non-technical audiences. For 12 of those years she was the principal author for Online Press. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California.

Steve Lambert started playing with computers in the mid-seventies. As computers evolved from wire-wrap and solder to consumer products, ...

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