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Microsoft® Office Communications Server 2007 Resource Kit by Microsoft OCS Team, Stephanie Lindsey, Rick Kingslan, Mitch Tulloch, Kintan Brahmbhatt, John Clarkson, James O'Neil, Hao Yan, Byron Spurlock, Jochen Kunert, Rui Maximo, Jeremy Buch

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Monitoring Office Communications Server Usage by Using Call Detail Records

Office Communications Server 2007 introduces Call Detail Records (CDRs) to capture usage information of various communication and collaboration functionalities. The usage details of instant messaging, conferencing, and Voice-over-Internet-Protocol (VoIP) traffic are collected as CDRs in the database of the Archiving and CDR Server. You can use this data to quantify resource use and to analyze trends in usage of Office Communications Server within your enterprise, and thereby quantify the return on investment (ROI) of your Office Communications Server implementation.

Prerequisites for Deploying the Archiving and CDR Service

Before you deploy the Archiving and CDR service, ...

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