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Microsoft® Office Groove® 2007 Step by Step by Barry Preppernau, John Pierce, Rick Jewell

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Entering an Issue Response

After an issue is defined, the person who is assigned to track the issue can use the Issue Tracking form to provide information about the status and resolution of the issue. The status of the issue can be changed from Not Started to In Progress to Complete on the Current Status tab, for example, and the person tracking the issue can provide notes and comments in the Ongoing Remarks area of the tab.

You can also create a response to an issue, which creates a new but related entry in the issue list. For example, a manager might enter a response to an issue to provide new information or important context.

In this exercise, you will enter a response to an issue in the Issue Tracking tool.

Note

OPEN the PlanningGroup workspace ...

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