Skip to Main Content
Microsoft® Excel® 2010: Data Analysis and Business Modeling
book

Microsoft® Excel® 2010: Data Analysis and Business Modeling

by Wayne L. Winston
January 2011
Beginner to intermediate content levelBeginner to intermediate
720 pages
23h 29m
English
Microsoft Press
Content preview from Microsoft® Excel® 2010: Data Analysis and Business Modeling

Chapter 78. Queuing Theory: The Mathematics of Waiting in Line

Questions answered in this chapter:

  • What factors affect the number of people and the time we spend waiting in line?

  • What conditions should be met before analyzing the average number of people present or the average time spent in a queuing system?

  • Why does variability degrade the performance of a queuing system?

  • Can I easily determine the average time a person spends at airport security or waiting in line at a bank?

We have all spent a lot of time waiting in lines, and you’ll soon see that a slight increase in service capacity can often greatly reduce the size of the lines we encounter. If you run a business, ensuring that your customers do not spend too much time waiting is important. Therefore, ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Microsoft® Office Excel® 2007: Data Analysis and Business Modeling, Second Edition

Microsoft® Office Excel® 2007: Data Analysis and Business Modeling, Second Edition

Wayne L. Winston
Microsoft® Excel 2010 On Demand

Microsoft® Excel 2010 On Demand

Steve Johnson - Perspection Inc.

Publisher Resources

ISBN: 9780735656864Purchase book