
xix
Acknowledgments
This book was written during a special period of both my social and profes-
sional life. It could not have been finished without the support of my edi-
tor, of my family, and my company.
Many people helped me finish this project. I would like to thank Tony
Redmond for giving me the energy and inspiration to get through this
work, and for sharing his drive towards excellence. Tony’s a great mentor
and leader and I feel very lucky being able to work with him.
The people I work with at Hewlett Packard are just fantastic. I have
been through two major computing industry mergers. I have seen friends
leave, I’ve made new friends, and I kept ...