Microsoft® SharePoint® 2010: Creating and Implementing Real-World Projects

Chapter 3. Building a Basic FAQ Solution

In this chapter you will step through the process of creating a basic FAQ solution using SharePoint Foundation. This solution relies on some of the basic features in SharePoint Foundation and will highlight simple things you can implement in any solution to provide large benefits. As in the other chapters in this book, you will start by reviewing the business problems. You’ll then work through the solution’s design and then build the solution.

Identifying the Business Problems

The business need driving an FAQ solution is common across many organizations and is focused on helping users quickly find the data they need when they run into questions. For example, the following sections describe the key areas of ...