With the business problems defined, we can now turn our attention to gathering the specific requirements. This step includes a look at the unique users of the solution as well as their specific needs.
Our solution will focus on the needs of three user types—all end users, members of individual teams, and content authors, who have the ability to post documents and tasks on the top-level site. (Most end users can only post within their defined team site.) To fully understand the needs of the solution, each user group needs to provide information about the specific tasks its members need to complete within the system. This information will then be used to design and develop the solution.
Employees will ...