Gathering Information

With the high-level challenges identified, more specific information needs to be gathered in order to design the solution from the correct perspective and at the right depth.

System Users

The RFP process pulls together resources from a number of teams and departments within a company. Coordination and communication are key objectives. To understand the business needs of the solution, each team’s requirements need to be understood. This information will then be used to design and develop the solution.


Salespeople or account managers capture the RFP details and submit them for a response. They are responsible for contact with the client and will oversee the response process, making sure the deliverable is completed on time. ...

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