With the high-level challenges identified, more specific information needs to be gathered in order to design the solution from the correct perspective and with the required depth.
Our solution is going to be built based primarily on the needs of one group, although two other groups might also be involved as the solution matures. To fully understand the needs of the solution, each user group needs to provide information about the specific tasks that group needs to complete within the system. This information will then be used to design and develop the solution.
There will be one or more schedulers in one or more locations. From the business perspective, this allows for flexibility and redundancy, ...