Introduction

Greetings, Professor Falken. Would you like to play a game?

Joshua, War Games

We are all, by any practical definition of the words, foolproof and incapable of error.

I'm sorry, Dave. I'm afraid I can't do that.

Hal 9000, 2001: A Space Odyssey

AI. Artificial Intelligence. For as long as there have been computers, popular culture has ascribed human—even superhuman—thoughts to these “electronic brains.” We've given them names, relied on them for companionship and assistance, and feared for our lives when they have broken free of our control. At least in fiction.

Yet the reality has been far different. Data scientists have worked for decades to get computers to understand and retrieve information in the same way we humans do. Much progress has been made in specific areas, but the creation of an entity that truly mimics the human mind in all of its nuance remains elusive.

Even without achieving that holy (or unholy) grail, the fruits of AI research are all around us. Biometric access to computers and smart phones, automatic language translation, and digital assistants like Alexa and Siri are just a few of the applications taken for granted today, and more examples are on the horizon.

While “conversational” or “generative” AI—such as ChatGPT, Google Bard, and others—is stealing headlines, Microsoft SharePoint Premium is ensuring that the power of AI is also hard at work behind the scenes, analyzing documents, automating data collection, even managing information ...

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