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Microsoft System Center Reporting Cookbook by Samuel Erskine, Dieter Gasser, Kurt Van Hoecke, Nasira Ismail

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Using out-of-the-box Service Manager reports and cubes

In this recipe, we will show you how to navigate through the reporting section of the Service Manager console and how to work with the built-in reports that are shipped with Service Manager. We will also show you how you can access the OLAP cubes using Microsoft Excel for ad hoc reporting.

Getting ready

Before working with Service Manager reports, you must have already installed a Service Manager Data Warehouse Management Server and registered it with the Service Manager Server installation. You also need to ensure that the initial synchronization of the management packs is complete and the ETL jobs have run. This process normally takes several hours to complete. You also need to wait until ...

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