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Microsoft System Center Reporting Cookbook by Samuel Erskine, Dieter Gasser, Kurt Van Hoecke, Nasira Ismail

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Extending the Service Manager Data Warehouse

In the Creating Work Item and Configuration Item reports recipe earlier in this chapter you learned how you can create custom reports based on the data stored in the Service Manager data mart.

One of the key components of Service Manager is its extensible class model. Using authoring tools such as the System Center Service Manager Authoring Tool, you can create management packs that add new classes to the CMDB of Service Manager, extend the existing classes, or you can create new relationships between classes.

When you create custom classes and relationships for Service Manager, these are not automatically transferred to the data warehouse. This recipe walks you through the steps needed to transfer custom ...

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