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Microsoft System Center 2016 Orchestrator Cookbook - Second Edition by Samuel Erskine, Steve Beaumont, Andreas Baumgarten, Michael Seidl

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Notify Helpdesk Runbook

The Runbook will notify our helpdesk, related to the Business Service and the members of the Active Directory Group:

  1. Navigate to the folder 1.4.2.4-Notify Helpdesk.
  2. Right-click on the folder and then click on New and select Runbook.
  3. Right-click the newly created Runbook and rename it to 1.4.4-Notify Helpdesk.
  4. Navigate to the Activities section in the Runbook Designer. Click on Runbook Control, and select and drag the Initialize Data activity to the middle pane of the Runbook (start from the leftmost part of the pane and work towards the right as you add additional activities):
  1. Right-click the Initialize Data and ...

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