This Runbook will determine the external Helpline to send an email. This will be used only for urgent Alerts:
- Navigate to the folder 220.127.116.11-Notify external Helpline.
- Right-click on the Folder and then click on New and select Runbook
- Right-click the newly created Runbook and rename it to 1.4.5-Notify external Helpline.
- Navigate to the Activities section in the Runbook Designer. Click on Runbook Control, and select and drag an Initialize Data activity to the middle pane of the Runbook (start from the leftmost part of the pane and work your way to the right as you add additional activities):
- Right-click on ...