In this recipe, we will provide a Runbook to automate a manual task in the change management process.
Applying security updates and installing service packs on servers is a common and repetitive requirement for data center administrators. The change management process supports the task rated to these requirements.
System Center 2012 Service Manager (SCSM 2012) provides the means to raise and manage change requests in line with the organization's policies. System Center 2012 Configuration Manager (ConfigMgr 2012) provides the ability to deploy software and updates to computers.
Typically, the two components need to be bridged with manual processes. For example, you must ...