Microsoft Teams Administration Cookbook

Chapter 12. Productivity in Microsoft Teams

Teams is built in a way that makes integration of apps and bots with the client easy and straightforward. The App directory offers hundreds of apps, both from Microsoft and from third parties, to improve user experience and productivity. There are many examples of small bots (like Who) and apps (like Employee Ideas) that aim to reduce the effort required for users to execute tasks and collaborate. Some additional examples are available on the “App templates for Microsoft Teams” page.

This chapter focuses on some features, apps, and bots that have an impact on the way information is gathered, catalogued, and made available in Teams. It is important to understand that some of the recipes here leverage the progress made in the field of AI to execute repetitive tasks in a smarter way.

12.1 Improving Microsoft Teams with Microsoft Syntex

Problem

You want to automatically label information in Teams using AI.

Solution

Microsoft Syntex is an AI solution that discovers, assembles, classifies, and reproduces content by integrating Microsoft 365 apps like Teams and SharePoint. As soon as documents and images are uploaded to its library, Syntex extracts, analyzes, and categorizes the data. Syntex can also automatically apply retention and compliance to document labels.

In this recipe, you will train a Syntex model and apply it to a Microsoft 365 tenant. For this solution, I have uploaded a few documents found online that contain laundry prices. ...