Appendix A. Closing Comments and Resources

First, I would like to thank you for taking the time to read some or all of this book. I have waited a long time to publish something like this, and I hope that you benefit from the understanding of what is written in this text. I have been lucky to work with Microsoft side by side since the beginning of the Real Time Collaboration and now Unified Communications Group. I also have been privileged and honored to work with Microsoft Research over the past couple of years launching Microsoft Response Point.

This is an exciting time for Microsoft Voice and Unified Communications products and services, and I am happy to have been there since the start of it all. It’s interesting to stop for ...

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