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Microsoft® Windows® Operating System: Essentials by Tom Carpenter

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INTRODUCTION

Windows computers are important tools used on modern networks. They are used to send and receive emails, create documents, and use intensive business applications. Computer support administrators are in high demand and modern technologies such as virtual desktops and cloud computing have only increased the importance of the support professional's job.

The Microsoft Technology Associate Certification

The Microsoft Technology Associate (MTA) certification is a certification provided for entry-level professionals and those with long careers in the industry who have never acquired a certification credential. It includes three separate tracks: Information Technology (IT) Professional, Developer, and Database. The IT Professional track ...

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