Chapter 2. Basic Vista Troubleshooting

This Chapter Is for You If...

• You plan to troubleshoot your Vista computer and want to learn a basic approach.

• You want to learn more about the state of your computer.

• You want to learn how to be a great computer diagnostician.

• You need a make-busy project so you don’t have to visit with your mother-in-law.

What You’ll Learn

In this chapter, I’ll teach you:

• The ERIDA formula to troubleshooting and how it relates to dead frogs

• Cyberwalker’s five immutable laws of PC troubleshooting

• That you’re not insane—you just have to wait for a service pack

• How to get basic and advanced system information out of your computer

• Which system tools can help you learn more about your computer

• How useful ...

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