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Middleware Management with Oracle Enterprise Manager Grid Control 10g R5 by Debu Panda, Arvind Maheshwari

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Service level management

We introduced the concept of service level management in the last chapter. Service Level Management will let administrators be proactive and ensure that applications meet the performance and availability criteria agreed with your business/ user community.

Think of a service as an entity that provides a business service or functionality. For example, an application allowing the creation of an order or the searching and viewing of an existing order. Some simpler forms of services are business functions that are supported by protocols such as HTTP, SOAP, or SMTP.

You can use Enterprise Manager to define your services, based on applications deployed on WebLogic Server. These services could be web application invoked through ...

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