Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Fifth Edition (Exams 220-901 & 220-902), 5th Edition

Chapter 2

Operational Procedures

Lab Exercises

2.01      The Rude Computer Technician

2.02      Collecting Information Professionally

2.03      Communicating Effectively

2.04      Integrating Safety into the Workplace

2.05      Electrostatic Discharge

2.06      Safeguarding Your IT Future—Becoming a Professional

Lab Analysis Test

Key Term Quiz

 

Achieving CompTIA A+ certification is a great way to demonstrate to prospective employers that you have the appropriate technical skills to make you a worthy candidate for their workplace. But you have to demonstrate more than just technical skills to get hired by and succeed in an organization. You also need to demonstrate that you have the appropriate interpersonal skills to interact effectively with ...