Chapter 1

Safety and Professionalism

Lab Exercises

1.01     Safeguarding Your IT Future—Becoming a Professional

1.02     Avoiding the Rude Computer Technician Stereotype

1.03     Collecting Information Professionally

1.04     Communicating Effectively

1.05     Integrating Safety into the Workplace

1.06     Taming Electrostatic Discharge

1.07     Understanding the Troubleshooting Methodology

Lab Analysis Test

Key Term Quiz

Achieving CompTIA A+ certification is a great way to demonstrate to prospective employers that you have the appropriate technical skills to make you a worthy candidate for their workplace. But you have to demonstrate more than just technical skills to get hired by and succeed in an organization. You also need to demonstrate ...

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