Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

Operational Procedures

Domain Objectives

• 4.1 Given a scenario, implement best practices associated with documentation and support systems information management.

• 4.2 Explain basic change-management best practices.

• 4.3 Given a scenario, implement workstation backup and recovery methods.

• 4.4 Given a scenario, use common safety procedures.

• 4.5 Summarize environmental impacts and local environmental controls.

• 4.6 Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.

• 4.7 Given a scenario, use proper communication techniques and professionalism.

• 4.8 Identify the basics of scripting.

• 4.9 ...