April 2018
Beginner
200 pages
3h 39m
English
70-20-10
| CLAIM | It’s a useful framework for thinking about achieving outcomes. | ![]() |
| COUNTER | The numbers aren’t research-based. | |
| RECONCILIATION | It’s not about the numbers, it’s about the outcomes. | |
| COMMENTS | » It may have benefited from a different label. » There was research that justified similar numbers. » The numbers aren’t exact. » It’s about achieving real outcomes. |
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| RECOMMENDATION | Find out what 70-20-10 is, and use it if it’s useful to you. | |
7–38–55
| CLAIM | Communication is 7 percent words, 38 percent tone, and 55 percent body language. | |
| COUNTER | That seems contrary to most of what we know. | |
| RECONCILIATION ... | ||