PART III REVIEW

Fortunately, expertise doesn’t require a diploma or lengthy time of study. You can begin to manifest it immediately.

A MORE DETAILED LOOK AT THE ACCELERANT CURVE

I developed the accelerant curve to demonstrate that you can increase fees and the intimacy of client relationships at the same time that you decrease labor intensity, a dynamic we’ve discussed throughout the book. Decreasing labor is almost as important as increasing revenue. If your labor increases with increasing revenue proportionally, you arrive at a point at which you simply can’t take on any more work.

That’s a severe and sometimes fatal point in professional services firms’ growth, and it is a serious mistake in one’s thinking to believe that there is a ceiling ...

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