© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2024
S. RileyMindful DesignDesign Thinkinghttps://doi.org/10.1007/979-8-8688-0143-3_8

8. Defining Problems and Solutions

Scott Riley1  
(1)
Liverpool, UK
 

This phase of our project is all about getting from could to should. Off the back of a well-run and beautifully-synthesized research phase (you did run it well and synthesize it beautifully, right?) we’ll start building out definitions for the problems we want to solve and plans for how we might go about solving them. As the last chapter alluded, there’s going to be a lot of diagramming and workshopping in our immediate futures.

Redefining Diagrams

Most people have a too-narrow definition of what constitutes a diagram. ...

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