Chapter 5


Seeing the Whole Picture

JILL HU HAD JUST BEEN NAMED Vice President of consumer relations for a Fortune 100 apparel company.1 She was excited by the opportunity to take her leadership to a new level. The challenges were real—the matrix structure was complex and the relational landscape complicated. Jill was eager and confident, but like most people facing a big change, she was just a bit anxious about the new role. Could she hit the ground running? Could she do the job without compromising her family life? She loved being a mother and wife, and she didn’t want these roles to suffer as she took on new responsibilities.

We met Jill on a sunny afternoon in Miami, Florida, a few weeks later. She described her ...

Get Mindful Leadership: Emotional Intelligence Collection (4 Books) now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.