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Mindful Listening (HBR Emotional Intelligence Series)
book

Mindful Listening (HBR Emotional Intelligence Series)

by Harvard Business Review, Jack Zenger, Rasmus Hougaard, Jacqueline Carter, Peter Bregman
March 2019
Intermediate to advanced content levelIntermediate to advanced
160 pages
1h 26m
English
Harvard Business Review Press
Content preview from Mindful Listening (HBR Emotional Intelligence Series)

5

If You Aspire to Be a Great Leader, Be Present

By Rasmus Hougaard and Jacqueline Carter

Some years ago, we worked with a director of a multinational pharma company who’d been receiving poor grades for engagement and leadership effectiveness. Although he tried to change, nothing seemed to work. As his frustration grew, he started tracking the time he spent with each of his direct reports—and every time he received bad feedback, he pulled out his data and exclaimed, “But look how much time I spend with everyone!”

Things improved when he began a daily 10- minute mindfulness practice. After a couple of months, people found him more engaging, nicer to work with, and more inspiring. He was surprised and elated by the results. The real surprise? When ...

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Publisher Resources

ISBN: 9781633696686