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Mindful Listening (HBR Emotional Intelligence Series)
book

Mindful Listening (HBR Emotional Intelligence Series)

by Harvard Business Review, Jack Zenger, Rasmus Hougaard, Jacqueline Carter, Peter Bregman
March 2019
Intermediate to advanced content levelIntermediate to advanced
160 pages
1h 26m
English
Harvard Business Review Press
Content preview from Mindful Listening (HBR Emotional Intelligence Series)

7

To Change Someone’s Mind, Stop Talking and Listen

By Nilofer Merchant

Samar Minallah Khan, the feminist Pakistani anthropologist and filmmaker, was enraged. Local tribal leaders were trading little girls as compensation for their male family members’ crimes.

These leaders, responsible for settling legal disputes in their villages, act as local judges. A long-standing practice was to address major crimes by “compensating” a harmed family with a daughter of the family doing the harm. The guilty father or uncle was then considered “free” and the village was told this issue was “resolved.” Samar thought this tradition, called swara, was horrendous: It forever changed a young girl’s life, through no fault of her own. But although Samar was angry, ...

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Publisher Resources

ISBN: 9781633696686