Chapter 6

Using Mindfulness to Assist Different Business Functions

In This Chapter

arrow Dealing with HR tasks mindfully

arrow Tackling staff health

arrow Improving customer service

arrow Making marketing and PR more switched on

C ultivating mindfulness is a valuable skill for staff working at all levels of the organisation, in all business functions, in all industries. Mindfulness won’t diminish your drive for excellence and attention to what’s important. It won’t make you weak or ineffective, or brainwash you into donating all your worldly goods to a worthwhile cause in a far-flung corner of the world. Also, despite media portrayal of mindfulness, you don’t have to sit cross-legged on a cushion, light incense or become religious!

To get the most from mindfulness, you really need to attend a course, and practise mindfulness each day, but the hints and tips in this chapter should prove valuable to specific business functions. Many of the tips and techniques provided are equally applicable to multiple job roles. We make a start by looking at human resources.

Mindfulness for Human Resources

What’s in a name? ...

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