Footnote

Chapter 1

[1] See, for example, Kara Swisher with Lisa Dickey, There Must Be a Pony in Here Somewhere: The AOL Time-Warner Debacle and the Quest for the Digital Future (New York: Crown Business, 2003).

[2] Robert S. Kaplan and David P. Norton, The Balanced Scorecard (Boston: Harvard Business School Press, 1996).

[3] Larry Bossidy and Ram Charan, Execution: The Discipline of Getting Things Done (New York: Crown Business, 2002).

[4] Jim Collins, Good to Great: Why Some Companies Make the Leap and Others Don't (New York: HarperBusiness, 2001).

Chapter 3

[1] Adrian J. Slywotzky, David J. Morrison, with Karl Webber, How Digital Is Your Business? (New York: Crown Business, 2000).

Chapter 4

[1] Andrew S. Grove, Only the Paranoid Survive: ...

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