Index
A
Accounts receivable, management of
Acquisition cost
Acquisitions, failure to achieve financial returns
Actual cost of work performed (ACWP)
Airline industry, increased prices in
Amazon
AMD
American Express, change in product mix
Amtrak
"Analysis paralysis,"
Anecdotal evidence, regarding investment activities
Ansoff matrix
AOL Time-Warner
Apple Computer
Applications services provider (ASP)
Assessment of business impact
Attrition rate
format of
Automated teller machines (ATMs)
Automobile Association of America (AAA), hotelrankings
Automobile industry, hot cars and treadmill phenomenon
Average annual revenue per customer
B
Balanced Scorecard
Bank of America, acquisition of Fleet Bank
Bernstein, Peter
Bezos, Jeff
Big Dig
Blockbuster video ...
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