Chapter Six:

Case Studies—Business Processes and Performance

Introduction

Finally, in this concluding chapter of case studies, we will examine how companies have integrated mLearning techniques into their processes of doing business and enhancing performance. The details that follow may take some time to absorb, but they tell a compelling story of how the face of business is rapidly changing in light of emerging technologies.

ALLTEL

By Kate Franks

Contributed by Matthew Nehrling

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