16 ◾ Mobile Enterprise Transition and Management
to create new business processes, reengineer some of the non-value-adding
business processes with the aim of creating higher profit margins; and develop
new commerce channels within the extended enterprise while controlling
implementation, support, and maintenance costs.
Accuracy: ◾ Elimination of transfer of information from paper-based to an elec-
tronic medium, wherein mobile devices can be used directly, ensures that errors
are reduced. For example, people delivering goods (such as pizzas, groceries) or
providing emergency services, looking for timely information, can all give and
receive accurate information using mobile gadgets such as tablet PCs.
Productivity: ◾ Numerous business proce ...