
33
2Chapter
Mobile Enterprise
Transition Goals
and Framework
I keep six honest serving-men
(ey taught me all I knew);
eir names are What and Why and When and How and Where
and Who.
Rudyard Kipling
“e Elephant’s Child,” Just So Stories
Chapter Key Points
Discusses a wide range of goals of MET such as reduced risks in successful ◾
transitions, cost reduction, and improved customer service
Discusses the mobile organizational structure and the effect of MET on the ◾
organizational structure
Discusses and explains the MET phases ◾
Discusses the unique and personalized nature of mobility ◾
Discusses the integration of mobility into the existing business proce ...