Mobile Enterprise Transitions: Process Dimension ◾ 185
e second right-hand-side column displays the result of the survey in the area
of removing redundant “e” processes factors. ere are 7 percent who think remov-
ing redundant “e” processes is most important, 30 percent think it belongs to the
more important level, and 46 percent (most participants) think it is important.
us, a total of 76 percent think removing redundant “e” processes is the important
to more important factor in the process dimension of MET. ere are 8 percent
who think it is the least important factor. e survey results here form a standard
bell curve, highlighting the importance of formal removal of redundant processes.
e right-hand-side column displays the result