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Mobile Enterprise Transition and Management
book

Mobile Enterprise Transition and Management

by Bhuvan Unhelkar
June 2009
Intermediate to advanced content levelIntermediate to advanced
420 pages
15h 2m
English
Auerbach Publications
Content preview from Mobile Enterprise Transition and Management
Mobile Enterprise Transitions: Process Dimension 195
services. is timely level of informative service results in higher customer sat-
isfaction levels and, in turn, improves the organization’s ability to attract and
retain customers. Furthermore, the ability to capture customer transactions
and preferences online provides the organization with the opportunity to track
customer behavior, and thereby to customize products and services to cater to
that behavior.
Operational usage of mobility also needs to be modeled as a workflow. is is so
because workflow automation and inventory statistics are enhanced by the applica-
tion of mobility to them. Mobility within operational business processes enables
organizations to provide accurate es ...
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Publisher Resources

ISBN: 9781420078282