Technology and Business Models

To provide open interfaces and flexible billing models, service providers are shifting away from their traditional highly customized and homegrown systems. These systems are designed for postpay voice, are typically not object oriented, and have often been built by systems integrators that are no longer available to improve them. They are a speed to market impediment to launching new products and services.

In addition to being costly, the challenges these systems present to service providers include being inflexible and unable to scale. To make wireless data and location services attractive, billing systems must be able to charge for more than call duration and time of day. Billing systems must be able to handle ...

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