Defining Diversity
Diversity refers to characteristics of individuals that shape their identities and the experiences they have in society. This chapter provides information about workforce diversity and discusses the strengths and weaknesses of a diverse workforce. Understanding diversity is essential for managers today because managing diversity will undoubtedly constitute a large portion of the management agenda well into the twenty-first century.2
This chapter describes some strategies for promoting social diversity in organizations. It also explains how diversity is related to the four management functions. Given the overarching nature of this topic, you will probably find yourself reflecting on diversity as you study future chapters. ...
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