December 2014
Beginner
480 pages
118h 48m
English
Managers play an essential role in bringing forth the potential capabilities of each person within their departments. This task requires competencies that are anchored in the four basic management functions of planning, organizing, influencing, and controlling. In this context, planning refers to the manager’s role in developing programs to promote diversity, while organizing, influencing, and controlling take place in the implementation phases of those programs.
Recall from Chapter 1 that p lanning is a specific action proposed to help the organization achieve its objectives. It is an ongoing process that includes troubleshooting and continually identifying areas where improvements can be made. Planning ...