Modern Management: concepts and skills, 14/e

Challenge Case Summary

When evaluating the question of whether to locate a store in Detroit, the managers at Whole Foods definitely faced a formal decision situation, a situation requiring a choice among a number of alternatives. Whole Foods’ management scrutinized this decision carefully because of its significance to the organization as a whole and to the careers of the Whole Foods managers actually making the decision. To a degree, store location decisions are programmed; retailers typically have a set of criteria they use for measuring potential demand, and they select sites that meet the standards of all the criteria. However, as the case illustrates, creative thinking also plays a role in decisions as complex as site selection.

High-level ...