December 2014
Beginner
480 pages
118h 48m
English
How managers deal with the major factors that need to be considered when an organizational change is being made will largely determine the success of that change. The following factors should be considered whenever change is being contemplated: (1) the change agent, (2) determining what should be changed, (3) the kind of change to make, (4) individuals affected by the change, and (5) evaluation of the change.
Although the following sections discuss each of these factors individually, Figure 11.2 makes the point that it is these factors’ collective influence that ultimately determines the success of a change.8
Perhaps the most important factor that managers need to consider when ...