Modern Management: concepts and skills, 14/e

Challenge Case Summary

The information in this chapter furnishes several insights into how Huntington Memorial Hospital’s administrators should reach decisions about enacting a change at the hospital. Such administrators should evaluate the change in relation to the degree that it better enables the hospital to fulfill its mission. Administrators should focus only on making changes that help the hospital to better accomplish its mission. If the hospital wants continued success over the long run, major changes will have to be made many times. In fact, appropriate change is so important to an organization that the administrators might want to consider initiating a program to encourage employees to submit their ideas on a continuing basis regarding ...