Management Skills Exercises

Learning activities in this section are aimed at helping you develop management skills.

 Cases

How Evernote’s Phil Libin Keeps Communication Flowing

“How Evernote’s Phil Libin Keeps Communication Flowing” (p. 265) and its related Challenge Case Summary were written to help you better understand the management concepts contained in this chapter. Answer the following discussion questions about the Challenge Case to better see how your understanding of influencing and communication can be applied in a company like Evernote.

  1. 12-4. List three problems that could have resulted at Evernote if Libin had been a poor communicator. ...

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