Operations Control Tools
In addition to understanding production, operations management, and operations control, managers need to be aware of various operations control tools that are useful in an operations facility. A control tool is a specific procedure or technique that presents pertinent organizational information in a way that helps managers and workers develop and implement an appropriate control strategy. That is, a control tool aids managers and workers in pinpointing the organizational strengths and weaknesses on which a useful control strategy must focus. This section discusses specific control tools for day-to-day operations as well as for longer-run operations.
Using Control Tools to Control Organizations
Continual improvement of ...
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