O
Occupational Safety and Health Act, 157
On-the-job training, 229
Open systems, 456
Operational control decisions, 400
Operations control, 427
Operations management
activities, 422f
capacity strategy, 423
cost control, 429
defined, 422
effectiveness, 422
efficiency, 422
human resources, 426
job design, 427
layout strategy, 425
maintenance control, 428
materials control, 432
motion-study techniques, 427
operations control, 427
product strategy, 424
ratio analysis, 431
systems, 421
work measurement methods, 427 ...