Modern Management: concepts and skills, 14/e

S

• Sales forecasts, 117

  • evaluating, 120

  • types of, 118–120, 121f

• Salesforce estimation method, 119

• Sarbanes-Oxley Act of 2002, 42

• Scalar relationships, 182

• Scheduling

  • Gantt charts, 121–122, 450

  • program evaluation and review technique (PERT), 122–123

  • scientific management and, 449–450

• Scientific management

  • job design, 447

  • motion-study techniques, 448–449

  • task measurement, 449–450

  • workforce management, 447

• Selection

  • assessment centers, 227

  • process, 226f

  • testing, 226–227

  • training programs, 227–231

• Self-managed teams, 354

• Serial transmissions, 279–280

• Servant leadership, 306–307

• Service industries, productivity, 62

• Sexual harassment, 59

• Shared vision, 459

• Short term/long term orientation, 93

• Silent Generation, 57

• Single-use plans, 108 ...