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Chapter 4

And Then There Are the Lawyers: An Illustrative Legal Matter

Most information technology projects are governed by contracts that assign responsibilities to each party and provide specific legal remedies for delayed implementation or project failure. Because data is typically involved in all information technology projects, the potential impact of such constraints is huge. Distinct incentives: Data management saves legal costs

In formal court proceedings, court costs can be assessed and assigned but, in many cases, outsourced information technology project contracts now require the parties to submit to private, binding arbitration ...

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