Chapter 3. The Business Value of Better Requirements

Managers often ask me what return on investment (ROI) they can expect from the money they spend on training, process improvement, and tools for requirements engineering. I can’t give them a nice, tidy answer. As with so many questions in software, the correct answer is, "It depends." You can send everyone in your organization through the best training, develop the greatest processes, and buy top-tier tools. The biggest determinant for ROI, though, is whether the project teams actually do anything differently regarding requirements engineering now that they have these new ...

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